12-10-08 ME
I have been Getting MozyServerError 6 for at least a week or more I have tried Uninstalling Mozy.
I have Tried Clearing all of the tempfolders on my computer I have tried removing all entrys in the registry referring to mozy (this was done before reinstalling mozy) It encodes about 80mbs and thens sits and says communication with servers, I have left it alone for a full day , and no further back up happens I have Windows Vista I have tried disabling firewall, no difference I have tried direct connection to internet no router in between.
I have tried disabling antivirus software. All of the things I have tried I reboot and then test after a cold start.
Please help
RESPONSE
12-23-08 from Randy Burke at MOZY
Is this a new install?
From the look of the log, you may need to uninstall mozy then right click on the installer and select run as Admin
Department: MozyHome – Windows
Priority: Low
*******************************************love the LOW RATING makes me feel so special
Status: Assigned
*******************************************WAIT did he just ask me to uninstall and reinstall guess what I sent them meant nothing.BUT OKAY ill bite I did what he said about uninstalling and installing as admin (even thought that’s how I always had done it.)
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